We scope and build systems for the callbacks, confirmations and follow-ups your team never gets to. They connect to the tools you already pay for, where those tools allow it.
Phone and text front desk: offered through a scoped implementation; depends on your phone and booking tools.
Complimentary for qualifying businesses through October 18, 2026, 11:59 PM Arizona time. No purchase required. Terms.
We confirm the scope and any fee with you before anything starts. Terms.
What we build
Most businesses already pay for good software. The gaps are the hand-offs: the follow-up nobody owns, the confirmation that waits until someone is free, the decision stuck in a text thread. Every one of them is a booking that can quietly go somewhere else. That is where we start.
Calls, texts and web inquiries answered and routed inside rules you set, bookings written to your calendar where your booking tool allows it, and a clean hand-off to a person when something should not be automated.
Example: an after-hours inquiry gets a reply, the right questions, and a held slot for you to confirm in the morning.
One place, usually a text message, to see what happened, ask for supported work, and approve the decisions that need you. Owner approval before sensitive actions is tested in our own staging with sends simulated. It is not yet running for a client.
Example: "Who needs me today?" returns three callbacks and one refund request only you can decide.
Rebooking reminders, waitlist offers, review requests and quote follow-ups that run on a schedule, stop when someone opts out, and are recorded.
Example: clients due for their next visit get a reminder, and the system is designed so that anyone who replies STOP is left off future messages.
Content, product guidance and web pages produced with a review step in front of anything a customer sees, including claims checks where your industry needs them.
Example: a skincare guidance tool we built runs on a skincare brand's live store, scored in the visitor's browser by design. It is not a medical device and does not diagnose.
Where your tools stop, we build the missing piece as part of the project, and say so in the proposal.
How it fits
You do not need to learn our names for things. This is what each part does, and where it stands today.
Your side of the system. See what happened, ask for supported work, and approve the decisions that need you, usually by text message. It exists to take work off your plate, not to hand you ours.
Status: built and tested in our own staging with sends simulated. Not yet running for an owner. Each implementation scope states exactly what is included.The customer-facing side, where there is a reason for it: answering, booking and following up inside the rules you set, and handing off to a person when needed. If your booking software already does this well, we will tell you.
Status: offered through a scoped implementation; depends on your phone and booking tools.Underneath, Kijestic runs its own operations on an internal system. Review gates sit in front of anything a customer sees, and payments, credentials, legal and banking stay with a person. It is not a product we sell.
Booking, calendar, payments, CRM, website. We connect to supported tools and check read and write access for your specific tools during the assessment. We only suggest replacing something when there is a specific reason.
How an engagement works
You can stop after any of them.
A 30-minute conversation and a short written brief: what to automate first, what it will take, and what not to build. What you get.
An agreed scope and price before work starts. We design the workflow, configure and connect your tools, build what the project needs, test it, deploy it and train your team.
If you want it, a separate agreement covers software access, monitoring, changes and support. It is priced on its own and never added to a project without your say.
Some capabilities are configured from systems we have already built; others are developed for your project. The proposal says which is which, and what remains uncertain. Already have a defined project? Start a project inquiry.
AI Opportunity Assessment
Complimentary for qualifying businesses that apply by October 18, 2026, 11:59 PM Arizona time. No purchase required. Implementation is scoped and priced separately.
Request an assessment and we confirm the scope and any fee with you before anything starts. You are never charged automatically.
| # | Opportunity | Recommendation |
|---|---|---|
| 1 | Missed calls during surgery hours | Implement first: callback queue with owner approval for anything clinical |
| 2 | Vaccine reminder texts | Keep your current tool: the practice software already does this; turn it on |
| 3 | AI answers to medical questions | Don't build: route to a person |
Effort for #1: indicative 3 to 5 weeks, depending on read and write access in the practice software. Owner estimate: 6 to 9 hours a week of front-desk time. Time saved is not the same as cash saved.
Describe it in a few sentences. Kelvin reviews every request and replies within 2 business days.